Tino

Director of Operations Services at Aleatica | Operational Improvement & Transformation Across Industries — Supply Chain, Aviation, Retail, Infrastructure | Lean Six Sigma | MIT Supply Chain & AI/ML

Lean thinking for curious kids — and the grown-ups who guide them.

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    About Me

    Hi, I´m Tino: I've spent my career walking into complex operations — across industries I often didn't know at the start — and making them work significantly better. Sometimes that means redesigning a supply chain from scratch. Sometimes it means building a new operating model for a business unit that didn't exist. Sometimes it means delivering a systems implementation under a hard deadline with a dozen stakeholders pulling in different directions. The industries have ranged widely: frozen food distribution, airline maintenance and fleet management (Lufthansa Technik), retail customer support (ABCDIN, 200-person operation), low-cost aviation (JetSMART), and now global infrastructure concessions at Aleatica, where I lead operational improvement initiatives across all concessions worldwide. The common thread is that I use Lean, Six Sigma, and structured problem-solving to find where the real friction is — and the results tend to show up in both cost reduction and revenue. At Global Frozen, a distribution model redesign drove revenue up 30%. At ABCDIN, a new business unit I designed generated $6M annually. At Lufthansa Technik, I found recurring revenue inside existing contracts while simultaneously saving the customer $244K through maintenance process improvements. I'm currently building on this foundation with a focus on digital transformation and AI — including an MIT MicroMasters in Supply Chain Management and MIT Professional Education's No-Code AI/ML program. I believe the next wave of operational improvement will come from people who understand operations deeply enough to know where AI creates real value. Originally from Colombia, based in Chile, working globally. I'm always open to conversations about operational transformation, supply chain, or how AI is starting to change how we run things.